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Blackboard: FAQ

Questions and Answers about Blackboard.

Why am I not receiving emails from Blackboard?

by Sandra Clapper on 2019-10-30T11:36:56-04:00 | 0 Comments

You will need to check your "Spam" or "Junk" folder to see if your emails have gone there.    

First, locate your "Junk E-Mail" folder and click

junk mail picture

Locate the email(s) that are from Blackboard, then right click and you will see the following menu options:

copy menu picture

Scroll to Junk and then you will see the following options in which you will click "Not Junk"

not junk menu picture

After you click this option, ONLY this email will return to the inbox, but all FUTURE emails from this sender address will go into the INBOX.  If there are multiple emails that have different addresses, you must repeat the steps for each one.  Previous emails that were sent to "Junk Mail" from these addresses will have to be moved one at a time or gone through and deleted.


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